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A Patient Satisfaction Survey on Prescription Custom-Molded Foot Orthoses

John H. Walter Jr. Department of Podiatric Orthopedics and Biomechanics, Temple University School of Podiatric Medicine, Philadelphia, PA.

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Gregory Ng Department of Podiatric Medicine and Surgery, Virtua Health Systems of South Jersey; private practice, Voorhees, NJ.

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Jennifer J. Stoltz Temple University School of Podiatric Medicine, Philadelphia, PA.

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A survey of patients treated at the Foot and Ankle Institute at the Temple University School of Podiatric Medicine in Philadelphia, Pennsylvania, was conducted regarding their satisfaction with thermoplastic prescription foot orthoses. Two hundred seventy-five completed questionnaires from patients who had had their orthoses for 1 year or more were analyzed. Overall, the majority of respondents indicated that they were satisfied with their devices, obtaining significant (60% to 100%) relief of symptoms. Very few patients indicated total dissatisfaction; only 9% reported 0% relief of their symptoms. The data strongly suggest that custom-molded foot orthoses are an effective and viable treatment modality associated with a high level of patient satisfaction. (J Am Podiatr Med Assoc 94(4): 363–367, 2004)

Corresponding author: John H. Walter, Jr., DPM, MS, Department of Podiatric Orthopedics and Biomechanics, Temple University School of Podiatric Medicine, Eighth at Race St, Philadelphia, PA 19107.
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