Ensuring Quality Care in the COVID-19 Era: Applying the Donabedian Model to Tertiary Wound Care Center Practices

Jenna C. Bekeny
Search for other papers by Jenna C. Bekeny in
Current site
Google Scholar
PubMed
Close
,
Elizabeth G. Zolper
Search for other papers by Elizabeth G. Zolper in
Current site
Google Scholar
PubMed
Close
,
John S. Steinberg
Search for other papers by John S. Steinberg in
Current site
Google Scholar
PubMed
Close
,
Jayson N. Atves
Search for other papers by Jayson N. Atves in
Current site
Google Scholar
PubMed
Close
,
Carol Deane Benedict
Search for other papers by Carol Deane Benedict in
Current site
Google Scholar
PubMed
Close
,
Kenneth L. Fan
Search for other papers by Kenneth L. Fan in
Current site
Google Scholar
PubMed
Close
,
Cameron M. Akbari
Search for other papers by Cameron M. Akbari in
Current site
Google Scholar
PubMed
Close
,
Christopher E. Attinger
Search for other papers by Christopher E. Attinger in
Current site
Google Scholar
PubMed
Close
, and
Karen K. Evans
Search for other papers by Karen K. Evans in
Current site
Google Scholar
PubMed
Close

The COVID-19 pandemic has disrupted healthcare, with its far-reaching effects seeping into chronic disease evaluation and treatment. Our tertiary wound care center was specially designed to deliver the highest quality care to wounded patients. Pre-pandemic, we were able to ensure rapid treatment via validated protocols delivered by a co-localized multidisciplinary team within the hospital setting. The pandemic has disrupted our model's framework, and we have worked to adapt our workflow without sacrificing quality of care. Using the modified Donabedian model of quality assessment, we present an analysis of pre- and intra-pandemic characteristics of our center. In this way, we hope other providers can use this framework for identifying evolving problems within their practice so that quality care can continue to be delivered to all patients.

Corresponding Author; email: karenkim90@gmail.com